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Customer Stories

October 2021

10/14/2021
KMcLaughlin_DFV_4069 - FINAL

Dedication

Dear Friends,

The continuation of the pandemic has brought challenging times for agriculture and the world. With uncertainty in commodity markets, as well as supply chain disruptions, one thing remains true, dedication to basic principles have stood the test of time. With hard work and determination, farmers and ranchers today remain just as dedicated to providing food and fiber to the world and continuing legacies that have been passed through generations and survived the most challenging of times. Farm Credit has been helping farmers and ranchers do just that for over 100 years.

Although the workplace environment is ever evolving, dedication to superior customer service continues to be a priority at Plains Land Bank. The pandemic has brought forth its own set of challenges of doing business, but Plains Land Bank continues to seek ways to improve and add outlets to better serve you, our customers. We have expanded our online banking tools and added an automated loan application process. To keep up with the pace of agriculture, the ability to provide answers and financial funding quickly while continuing to provide a return to stockholders, continue to be goals that Plains Land Bank meets and exceeds daily.

As the newly appointed CEO of Plains Land Bank, each one of you have my personal commitment to excellence in Customer Service. A dedicated team is here to help you “Own your Piece of Texas”. We have come from a place of great challenges, but we are going to a place of great success - Plains Land Bank is excited and here to help make 2022 great!

Best Regards,
Kay Lynn McLaughlin
Chief Executive Officer