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Message From Our CEO

CEO Gregg Lloyd

Vision 2020: Eye on the Future

What an honor it is to serve as CEO of such an incredible association as we celebrate 100 years of Farm Credit! I am so proud to be a part of something that has positively impacted countless lives and helped so many families achieve their dreams and leave an enduring legacy.

In 2015, Plains Land Bank surpassed $500 million in assets, and we continue to grow. Over the next year, Plains Land Bank will have new employees in all four of our branches so we can continue to offer you unparalleled customer service. Between our growth and new offices in Amarillo and Plainview, we have stayed busy, but our customers remain our No. 1 priority. As we expand, we have developed an internal strategy to keep us aligned, maximize efficiency and lay the groundwork to move forward for the next 100 years. Most importantly, our goal is for you to still receive a patronage check every year! Although it may seem like a lot is changing, we promise that it will result in a better experience for you, our customer.

Our staff takes pride in our customer service. We credit it with keeping us in business for 100 years, and know that it is the key to our future. Thus, we have implemented a strategy — a spirit of collaboration — at Plains Land Bank that we have coined Vision 2020. We believe this strategy will not only benefit our customers, but also lay a sturdy foundation for Plains Land Bank that will extend well beyond 2020, preparing us for many generations to come.

Vision 2020 is being led by a team consisting of Operations Manager Kay Lynn McLaughlin, Chief Credit Officer Cory Bruce and independent auditor Thomas Milner. The team has evaluated our policies and procedures, daily activities and individual responsibilities to ensure that we are operating at 100 percent efficiency. Their recommendations have included the creation of a loan closing department to eliminate delays, hiring a director of human resources and new loan officers over the next 12 months, and implementing a lockbox system for receiving and processing payments.

We are putting these changes in place so we can better serve you. It is because of you that we have had the distinct honor of celebrating our 100th anniversary, and we are so appreciative that you trust us to help you create your legacy. Thank you for letting us help you own a piece of Texas.

Onward and upward,

Greggory S. Lloyd
Chief Executive Officer